Why Customer Service Robots Need Ethical Decision-Making: Trust and Benefits for Businesses

The integration of moral robots in customer service does more than just streamline operations; it fundamentally alters the relationship between businesses and their customers.

Artificial Intelligence, Robotics & Ethics

Like transformative technologies that came before, the ethics of AI is coming under increased scrutiny, giving birth to regulations and policies constraining the scope of its application.

Records 1 to 2 of 2

Featured Product

TM Robotics – Shibaura Machine THE SCARA range

TM Robotics - Shibaura Machine THE SCARA range

The THE range from Shibaura Machine is an extensive line up of SCARA robots. Available in four arm lengths THE400 (400mm), THE600 (600mm) and the most recent THE800 (800mm) and THE1000 (1000mm), this range is suitable for assembly, handling, inspection and pick and place processes in varied industrial applications. The THE1000 boasts a 20kg payload capacity and an impressive 0.44 second cycle time, providing high speeds for processes with large components. In fact, the range has been recognised for as the price-to-performance leader compared to other SCARA models in its price range due to its impressive speed versus payload capacity.