Why Customer Service Robots Need Ethical Decision-Making: Trust and Benefits for Businesses
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The integration of moral robots in customer service does more than just streamline operations; it fundamentally alters the relationship between businesses and their customers.
Artificial Intelligence, Robotics & Ethics
Like transformative technologies that came before, the ethics of AI is coming under increased scrutiny, giving birth to regulations and policies constraining the scope of its application.
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Featured Product
The piCOBOT Electric vacuum generator
Fully electric, slim design and absence of air-tubing and cabling. The new piCOBOT® Electric heads towards another success for Piab's piCOBOT® program. A secondary effect of these achievements is the absence of entangling air tubing and cabling. It simplifies the installation, and as the new piCOBOT® Electric only needs a single connection on the cobot arm, the clean set-up allows a completely unrestricted movement. The new piCOBOT® Electric package will contain plug & play software to fit UR e-series cobots, but many other useful adaptations will be introduced in the coming year
